Welcome to Norton

What's Norton Security Online and How Do I Get It?

Help protect your computer with Norton Security Online. We're committed to keeping you and your family safe online. Available at no extra cost to Xfinity Internet customers, Norton Security Online helps protect your PC, Mac and mobile phone from online threats.

Download Norton Security Online on your PC

  1. Have your Xfinity ID and password ready.
  2. If you don't know your Xfinity ID, you can find it using the online Xfinity ID recovery lookup tool.
  3. Forgot or lost your password? Reset it now with our password reset tool.
  4. Uninstall any existing security software from your computer, including previous versions of Norton.
  5. Download Norton Security Online.
  6. Enter your Xfinity ID and password, if asked.
  7. Create or log in to your Norton account and then follow Norton's installation steps.
  8. Questions on installation? View additional information on PC installation. Also, install Norton on a Mac or mobile phone!
  9. Learn more about other Internet security products and services and take full advantage of security benefits.


If you're already a Norton subscriber and would like to switch to our free subscription included with Xfinity Internet, follow these steps.

  1. Helps secure multiple PCs, Macs, smartphones and tablets with a single subscription.
  2. Helps safeguard your private and financial information.
  3. Manages protection for your devices with an easy-to-use web portal.
  4. Remembers, helps secure, and automatically enters your usernames and passwords.
  5. Alerts you about risky Android apps before you download them.
  6. Easy to install and use!

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